The Ultimate Guide to Finding and Fixing Pool Leaks in South East Queensland.
You’ve confirmed your suspicions. The bucket test failed, your water bill is sky-high, or you’ve noticed cracks in your paving. You know you have a leak, and you know it’s time to call in the professionals. But what does that actually involve?
Understanding the professional leak detection process can remove the stress and uncertainty. At Pool Leaks, we believe in transparency. Here is a step-by-step guide to what you can expect when you engage our expert services anywhere in South East Queensland.
Step 1: The Initial Phone Call
When you first contact us, our goal is to gather as much information as possible. This helps our technicians arrive prepared. Be ready to share details like:
- Type of pool: Is it concrete, vinyl liner, or fibreglass?
- Your observations: What signs have you noticed? (e.g., “The water drops to the bottom of the skimmer box,” “I have a wet patch in the lawn.”)
- The age of the pool: If you know it.
This initial chat allows us to understand the likely scope of the problem.
Step 2: The On-Site Assessment & Pressure Test
When our technician arrives, the first thing they will do is a comprehensive visual inspection of the pool and equipment. They will then perform a crucial diagnostic test: pressure testing the plumbing lines. This involves isolating each plumbing line (skimmers, main drain, returns) and using specialised equipment to see if it holds pressure. A drop in pressure definitively tells us which line is leaking and how severe the leak is.
Step 3: Pinpointing the Leak’s Exact Location
Once we know which pipe is leaking, we need to find the exact location. We use state-of-the-art, non-invasive technology to do this with pinpoint accuracy:
- Electronic Listening Devices: We use highly sensitive underwater microphones and ground microphones. By pushing air through the leaking pipe, we can “listen” for the sound of escaping air bubbles underground or behind the pool wall, leading us directly to the source.
- Dye Testing: For suspected leaks in the pool shell, lights, or fittings, we use a special concentrated dye. With the water still, we release the dye near the suspected area. If a leak is present, we will see the dye being pulled out of the pool, confirming the location.
Step 4: The Diagnosis and Clear Quote
With the exact location and nature of the leak identified, our technician will explain the findings to you in clear, easy-to-understand terms. They will show you where the problem is and discuss the best method for repair. You will then be provided with a fixed-price quote for the repair work, so there are no surprises.
Step 5: Targeted and Minimally Invasive Repair
Our modern detection methods mean we don’t have to engage in destructive guesswork. The repair is targeted directly at the problem area. For an underground pipe leak, this might involve cutting a small, neat square of concrete, performing the plumbing repair, and then professionally reinstating the surface.